We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase products from us. It also outlines your rights and how you can manage your data.
By using our website or services, you agree to the terms of this policy.
2. What Information We Collect
We may collect the following types of personal data:
Identity Data: Name, email address, phone number
Contact Data: Shipping and billing addresses
Payment Data: Payment method details (processed securely by third-party providers)
Technical Data: IP address, browser type, device information, and website usage
Marketing Preferences: Your choices on receiving promotional emails
Cookies Data: Data collected via cookies (see “Cookies” section below)
3. How We Collect Your Information
We collect your data in the following ways:
When you place an order or create an account
When you contact us via email or through our website
When you sign up for our newsletter
Automatically, through cookies or other tracking technologies when you browse our website
We may also receive information from third parties like payment processors or delivery partners to help fulfil your orders and provide services.
4. How We Use Your Information
We use your data to:
Process and deliver your orders
Manage your account
Respond to your inquiries or requests
Send you updates or marketing communications (if you’ve opted in)
Improve our website and customer experience
Comply with legal obligations
We only use your personal information when legally permitted to do so, such as:
To fulfil a contract with you (e.g., processing orders)
To comply with legal obligations
Where you have given consent (e.g., marketing)
For our legitimate business interests (e.g., website analytics)
5. Sharing Your Information
We only share your data when necessary and with trusted service providers, such as:
Payment processors (e.g., Stripe, PayPal)
Courier and delivery services
Website hosting or analytics tools
We do not sell your personal data to any third party.
If any data is transferred outside your country (e.g., to service providers abroad), we ensure appropriate safeguards are in place.
6. Cookies
We use cookies to enhance your browsing experience, track website performance, and remember your preferences.
You can manage your cookie preferences through your browser settings.
7. Data Security
We take data security seriously and implement reasonable technical and organizational measures to protect your information. However, no online transmission is ever completely secure. You are responsible for keeping your password confidential.
8. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including to comply with legal or accounting requirements.
9. Your Rights
Depending on your location and local laws, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing or request restriction
Withdraw consent (e.g., for marketing)
Request a copy of your data in a portable format
To exercise any of these rights, please contact us via our support email below.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us at:
